Browse our frequently asked questions to find the answers you may be looking for. Still need help? No problem, get in touch with us on our contact page or use our live chat and our team will be happy to help.
Do I need to create an account to place an order?
What is the minimum order spend?
How much do you charge for delivery?
How quickly do you deliver?
All orders are delivered by our courier partner Royal Mail, using a next working day service. This also included Saturdays, which gives more flexibility for our customers. You will receive a notification e-mail and/or text message upon dispatch with your tracking details. This will enable you to track your shipment on the Royal Mail site from door to door, as well as amend your delivery as you wish.
Can I change an order once it's been placed?
Can I ship to a different address?
What payment methods do you accept?
You can also choose to pay directly with your PayPal account, which allows you to checkout for your order without having to enter any card details. All are secured by our SSL encryption certificate.
I have a coupon code. How do I redeem it?
Is it safe to shop at The Fine Harvest?
How do I know my details are secure?
Do you accept returns?
Do you have special offers?